Chatbots telling us what we want. Robots making our coffee. Baristas reduced to smiling servers. If Starbucks and other brands get their way, this is the future: a frictionless, interactionless, lifeless coffee experience.
I'm a coffee writer and creator of The Pourover. Based in Scotland, I have over a decade of experience in the specialty coffee industry. Ask me about coffeewashing. It's pronounced Fin (he/him)
Although it produces some of the world's best coffee, domestic consumption in Kenya remains low. A new generation of coffee professionals wants to change that.
Unbranded Starbucks stores divided opinion back in the 2000s, and there are echoes in modern corporate-backed specialty companies like Intelligentsia and Blue Bottle.
